We have just received the goods today (finally!), so I just wanted to let our readers know that both regular and Sony version of the Sensor Gel Stick are back in stock. We received a total of 800 units and it looks like we will have around 300 units left after fulfilling all the backorders. I apologize for all those who have been waiting for a while – we will try to replenish stock sooner next time.
The best part about the Sensor Gel Stick, is that it can be re-used over and over again and with normal use can last for a long time. But what happens if the gel tip gets less sticky overtime or potentially even completely lose the stickiness property? Some of our customers apparently use the product heavily (even some gear rentals companies use the Sensor Gel Stick) and one of our customers reached out to us asking what to do in such situations. I forwarded the email to our German manufacturer and the response I received was quite simple – just wash it! Apparently, you can safely wash the Sensor Gel Stick with just tap water, let it air dry and it will be as good as new again. I had a hard time believing this, so I decided to test it out on my stick and then use it on my camera to make sure that it actually works. To my surprise, it worked perfectly fine and better yet, it became even more effective than before!
It has been tough to keep continuous stock for the Sensor Gel Stick, but from now on, the manufacturer promised to deliver within 2 weeks, so we are hoping to be able to have continuous supply of the the product for our readers and customers. We have fulfilled all the pre-orders and if you still have not received any information from us on completing your order, it probably means that your mail server is blocking our emails or perhaps putting them into the spam folder. Since we have plenty of stock now (around 430 units), it might be easier to set up a new order instead. The Sticky Paper is also in stock and we have plenty of it (over 1000 units). The Sony version might have to be pushed back a few weeks per manufacturer, but we will keep our readers posted when we know for sure.
After months of waiting for the manufacturer to modify the chemical properties of the Sensor Gel Stick so that it works perfectly well with the new Sony cameras and heavy testing, we are happy to announce that we will soon be shipping the Sony version of the product to our customers. I have received a couple of sample units last week and I am happy to say that the product worked very well with the Sony A6000 and A7R mirrorless cameras. The manufacturer assured us that the Sony version will work with ALL Sony cameras without problems, but just to be sure, we did perform our own tests and found no problems! If you own a Sony mirrorless camera and would like to use the Sensor Gel Stick, you can now pre-order it from our store.
It has been an incredibly busy week for us here at Photography Life – we shipped out over 1000 orders of the Sensor Gel Stick! I am happy to inform that we finally have some stock left for those that have not had a chance to order due to the previous back-order situation. We have been in short supply for over a month and although we did our best to inform our customers, some were quite unhappy about waiting so long for their order to ship. We sincerely apologize for this situation and we thank everyone for being very patient with us while we were doing everything we can to get the orders fulfilled as soon as possible. Going forward, we will do our best to manage the stock better.
We have been constantly running out of stock for the sensor gel stick and I am happy to say that we are now fully stocked, hopefully for a while! The limit set for how many sticks you can order has also been removed and we are now shipping internationally to many countries. If you select your country and you get an error that says “Sorry, it seems that there no available shipping methods for your location”, it means that we are not shipping to your country yet. Please use the Contact Us form and let us know where you want the sensor gel stick shipped and will consider it.
Lola and I have been crazy busy this week, fulfilling all pre-orders for the sensor gel stick. Over 400 orders have been processed and we’ve finally caught up, which is a huge relief! I know that some of our readers have been frustrated with the delays – we really apologize for all this. Having a short supply and a boatload of pre-orders has not been easy. In addition, we are still learning our ways around the new order system and trying to find better ways to ship more efficiently. The good news is, we are now much more efficient with the handling and shipping process, so we will hopefully handle the load much better going forward.
In this video, I decided to cover a couple of important aspects of using the sensor gel stick. First, I wanted to show what the product looks like when shipped and what it comes with, then answer some of the most frequently asked questions by our readers (see below for the text version), before actually showing how to use the product on a camera sensor.
I have shot this video a couple of weeks ago and have not had a chance to post it due to my crazy schedule. Basically, it is some detailed information and history about the Sensor Gel Stick and how it works when compared to other sensor cleaning solutions. Since our readers have been wondering about the tool and asking questions about it, I thought it would be a good idea to share it. This is the first part of the video, where I talk about the stick. The second part on how to actually use it will be posted tomorrow, with some detailed instructions for reference.
Due to popular request (and the fact that we ran out of the stock in less than 3 hours last night), we have now enabled pre-orders for the Sensor Gel Stick! I have received a number of emails and comments from our readers that really want to buy when it becomes available, instead of patiently waiting for the next email update. We are doing our best to get as many units as possible now, so hopefully we should receive more stock next week.