Sensor Gel Stick Status and International Shipping

Lola and I have been crazy busy this week, fulfilling all pre-orders for the sensor gel stick. Over 400 orders have been processed and we’ve finally caught up, which is a huge relief! I know that some of our readers have been frustrated with the delays – we really apologize for all this. Having a short supply and a boatload of pre-orders has not been easy. In addition, we are still learning our ways around the new order system and trying to find better ways to ship more efficiently. The good news is, we are now much more efficient with the handling and shipping process, so we will hopefully handle the load much better going forward.

We still have about 100 units left, but those are all called for through the pre-orders. If you have placed a pre-order before Christmas, you should have received an email notification from our system, asking to make the payment (please check your spam/junk folder if you have not received anything yet). Please make sure to complete this step ASAP, so that we can send the rest of the units. Meanwhile, all new pre-orders are on hold, awaiting for the new shipment – we want to make sure that all of our customers that pre-ordered get their sensor gel sticks, instead of having to wait for the next batch.

Sensor Gel Stick

We also have great news – International shipping options are now open! We are shipping to most European countries, Australia and New Zealand. If you live in a different country and would like us to consider the option of sending there, please use the Contact Us form and let us know which country you want the sensor gel stick to be shipped to, including information on customs and potential taxes (best that you research in advance and provide us with this information). While we will do our best to ship to most countries, please understand that we might refuse to ship to certain countries due to US regulations, high probability of theft, etc. In some cases, we just don’t want the potential headaches with shipping and tracking orders.

Happy holidays!

  • Pete Allen

    Nasim any idea when you’ll have the sticky paper available?

    • Nasim Mansurov

      Pete, I sent an email to the manufacturer earlier this week and I am still waiting for a response (the owner has been traveling). As soon as I find out about pricing and availability, I will post an article on the website.

      • Pete Allen

        Thanks, I appreciate the update. Great product by the way.

  • eric laquerre

    Can’t wait to get mine, I see some evil dust spot on my pictures!!

  • David Jenkins

    Hi Nasim,

    Great to hear you can ship to Oz, I managed to get one of ebay, but will place an order with you guys for the future.
    It is a great product and removed some stubborn bunnies from my D7100, so all good.

    Thanks for your help


  • Vince

    Hi Nasim,

    Are still accepting pre-orders? I clicked the button but it didn’t take me to anywhere?

  • Peter Trinidad


    I seriously wanted one and had posted a comment with a query on your first post on this topic and am disappointed that I never received any reply till date!

    • Carlos

      Don’t post comments. Place an order or pre-order. I pre-ordered and just received mine. Haven’t used it yet though. I recently wet cleaned my sensor, but the next time around I will give the gel stick a try for sure.

      • Peter Trinidad


        I am not leaving comments but left a query. My question was to Nasim on his Original Post ‘The Sensor Gel Is In Stock’ and I am reproducing part of the query here if it means anything to you.

        31) Peter Trinidad
        December 12, 2013 at 9:51 pm

        Hi Nasim,

        Wanted to be the early bird but noticed that during checkout it is only for US & Canada. Now this is not an issue as I have a US Address to ship too and I have a Paypal Account that I can pay through. The issue is the Billing Address as I am based in the Middle East …..

        Read more:

        • Nasim Mansurov

          Peter, I apologize if I missed your question! Please let me know what country you live in and I will see if shipping there is possible. You can use the “Contact Us” form, which will send me a direct email.


          • Peter

            Hi Nasim,

            Really sorry how this turned out to be. Never meant it to be like this. I respect you and your work so much and anyway I have just completed a Pre-order on your site for the Gel Stick since the option of Billing and Shipping Address with International option was available. My Order Number is #66384. I have also sent you a message through the ‘Contact Us’ Form. Thank You for your response and personal support. Much Obliged.

  • Ncpalafox

    Got my gelstick, definitely a great product!

  • jtmcg

    Just got mine and cleaned my D800 sensor. Does a great job and it’s easy to use! Had to repeat the process a couple of times because dust reappeared after I cleaned it. Might have been dust from inside the camera. Did use rocket blower and may have stirred something up, but now it’s spotless for the first time in a long time.