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Forum site refresh on iPad not working

 
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Last Post by AndyE 2 years ago
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AndyE
 AndyE
(@andye)
Trusted Member
Joined: 2 years ago
Posts: 35
Topic starter May 8, 2023 12:23 am  

I noticed that on my iPad whenever I look at forum entries that they don't get updated for days. The last post in the browser is never the last post on my tablet. Entries of replies and comments to posts don't get back to my iPad and the posts stay outdated. I only face this problem on the forum site and not on the main page at all. Never noticed such behaviour on other sites. I close the browser on the tablet completely, I try a refresh of the forum site, but nothing happens (for days).

The only way to have an accurate and up to date view to forum entries is to go to my computer browser but not my tablet. This happens in Safari as well as Firefox on my iPad.

Any idea why that's the case just in this forum and it's entries on a tablet? 


   
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 Nasim Mansurov
(@megaz)
Admin
Joined: 14 years ago
Posts: 73
May 22, 2023 1:08 am  

That's very strange - I have not seen anyone else report this problem. Have you tried to clear the cache on your tablet to see if the issue goes away? I think your tablet has cached the forum, which could have been the old version from the days when we had caching issues.

Let me know what happens once you clear the cache. If you still see the issue, please let me know what section of the forum this is happening on, so that I can troubleshoot further.

 

Thank you!

 


   
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AndyE
 AndyE
(@andye)
Trusted Member
Joined: 2 years ago
Posts: 35
Topic starter May 24, 2023 2:40 am  

@megaz Thank you Nasim for getting back to me. 

I cleared the full history cache on the iPad and it first seemed to do the trick but then I still found a page that did not refresh strangely.

Safari view:

Safari view

 iPad view:

iPad view

But then as time goes by the views on the forum sites slide away again. If I then clear the cache of that specific page, then yes it get's updated. But doing this every time on each page before reading seems a bit odd. 

The only idea I got is that eventually a content blocker could interfere in a way. But then I only see it in your forum. 

But don't worry as it seems that it only affects my iPad (Pro 11) and no others I will simply read the forum on my Mac ;)

Best, Andy


   
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