The Sensor Gel Stick is back in stock!

We have been constantly running out of stock for the sensor gel stick and I am happy to say that we are now fully stocked, hopefully for a while! The limit set for how many sticks you can order has also been removed and we are now shipping internationally to many countries. If you select your country and you get an error that says “Sorry, it seems that there no available shipping methods for your location”, it means that we are not shipping to your country yet. Please use the Contact Us form and let us know where you want the sensor gel stick shipped and will consider it.

Sensor Gel Stick

By now we have shipped over 700 units, mostly to US and Canada. If you are a happy customer, please leave some feedback on the product page. We know that many of you love the sensor gel stick, but some more feedback would surely be appreciated :) Thank you!

To access the product page where you can order the sensor gel stick from, click the image above. You can also access the page through the “Shop” link on the top of the page. Once you place your order, you will be able to view its status and receive notifications when the product ships.


Avatar of Nasim Mansurov About Nasim Mansurov

is a professional photographer based out of Denver, Colorado. He is the author and founder of Photography Life, along with a number of other online resources. Read more about Nasim here.

Comments

  1. 1
    ) Mike B

    After intitial nervousness I now have used it confidently, the sensor is super clean apart from a couple of oil/grease spots top left, I can’t seem to get rid of them, it may mean a wet clean to remove those of my D600 sensor, any suggestions out there.

    • Mike, the corners are tougher to clean. If you angle the sensor gel stick a little, you might be able to reach the corners. But if it is in the very corners, the best way is to do a wet clean using a corner swab.

      We will soon start selling wet cleaning products (also the best in the industry), but for now, I would recommend to go with VisibleDust.

      • 17
        ) Mike B

        Thanks Nasim, will give it another go and will look out for your cleaner, I was about to ask about wet cleaners, great anticipation.
        While I am on and typing away, great recent articles on Light Room, really appreciate the work you guys over the other side of the pond put out on the website, hoping to be flying in to Denver soon for a ski/photo trip around Colorado.

  2. 2
    ) Ilja van de Pavert

    As I am living in Europe, I ordered mine in November 2013 at amazon.de and got it within a week (price was at that time 25 Euro (without VAT). More cleaning tools you can find on their site: http://www.eyelead.eu/fotoreinigung.html, so for non residents of US and Canada it might be another way for buying their products.

    • Ilja, apart from Eyelead’s own site and Amazon.co.uk + Amazon.de in Europe, everything else is a fake. So thanks for providing the good source!

      • 21
        ) NT

        I ordered one on eBay at http://www.ebay.com/itm/Eyelead-SCK-1-Sensor-Cleaning-Kit-Papers-Set-F-Nikon-Canon-Sony-Pentax-Olympus-/321274903034?ssPageName=ADME:L:OC:US:3160. I’ve used it once so far and it worked great. The packaging and instructions look very authentic too. Do you have any reason to believe this is fake?

        • NT, 100% fake. The owner indicated that the image on eBay is of their very old product that they are not selling anymore. They never even had enough stock of that unit for others to buy and resell, so it is a fake. One of our readers bought one and the gel detached from the stick and left a bunch of stuff on the sensor.

          The manufacturer is trying to dispute with eBay at this point to see if he can get them to remove these fake units. The legitimate product is sold by us at PL here, Amazon.de/co.uk and their own German site.

          • 29
            ) NT

            That is unfortunate to hear, Nasim. Luckily nothing came off when I used it once and the thing actually did its job as advertised, but if other people had problems I wouldn’t want to risk using it again.

            I would like to try to get my money back from the seller or from eBay. Do you or the owner have any presentable evidence that what I’ve received is fake? I’m afraid that what you described in your comment is probably not going to be sufficient.

            If I manage to get my money back then I will buy a new unit from you. If you could email me I’d really appreciate it. Thank you very much.

  3. 3
    ) Michael L

    Same here, it might look super easy on the video but it’s not so… The sensor I got lost its grip after the first use (which didn’t result in a “spotless sensor”) – it might be a good solution as something in between real cleanings – for the amount of money it costs it’s better off to wet clean the sensor or give it to your camera shop for cleaning.

    • Michael,

      I think you are doing something wrong. Nikon Germany’s Service Center uses the sensor gel stick about 100 times a day for a period of at least 1 year before they replace it. So, it is not possible for it to lose its grip upon first use. I have been using mine extensively for a few months and it sticks as well as when I started using it.

      Perhaps you have a lot of oil on the sensor? If used properly, the sensor gel stick should be able to clean all the dust from the sensor. And if the oil is relatively new, it even gets rid of that. If you have something really stuck on the sensor and if the oil problem is bad, then it is best to first wet clean the sensor and then apply the sensor gel stick…

      • 5
        ) Michael Lakav

        Hi Nasim,

        Thanks for responding.
        I did have oil spots on my sensor however I cleaned them with sensor cleaning swabs as per another video you made…

        The thing with the sensor gel stick is that it doesn’t grip as good as you showed on the video (maybe I got a bad one?! ) what happens is that I’ll use the papers attached to it and when I clean the sensor some of the things that are on the gel stick will end up on the sensor again! and then I have to clean them out again and use a little twist to scoop them up other wise a regular touch on the sensor won’t cut it.

        I feel pretty comfortable cleaning my gear and I would definitely say that I’m tech savvy.

        • 6
          ) Michael Lakav

          Also, can you please share how exactly do you know that Nikon Germany uses this stick 100 times a day? Do you have any statement from Nikon? Is it an approved cleaning supply by Nikon Germany?

          • Michael, the owner told me and he showed me an email from Nikon requesting an order of 500 sticks. The email was from Nikon Germany. Apparently, each service center determines how they want to handle sensor cleaning, so they do not have corporate policy that specifically states that. That’s why Nikon won’t issue an official statement (and why should they, it is not something they would disclose anyway). Unfortunately, he cannot allow me to publish any of the emails, since they are confidential.

            And by the way, the gel stick that is sold by Pentax is OEM’d by the same company. He sells the product under the “Eyelead” brand, as well as OEM. Pentax basically buys the product, attaches its label and sells it in different markets. It is the same product, but a slightly different variation of the shape and color.

        • Michael, the owner of the product is here and he is helping me answer some of the questions. The issue you brought up was answered in much detail – I wish I could record everything in demonstrate (I just don’t want to put up an amateurish video, since I have no time to set up something serious at the moment).

          Apparently, the “stickiness” of the sensor depends on the type of coating that was applied by the manufacturer, which means that some sensors are more or less sticky than others. It turns out that Canon DSLRs are less sticky than Nikon’s, but it also depends on a particular model. Some models are very sticky, while others are not (he gave examples of Canon Digital Rebel vs 5D Mark III). He demonstrated this using three different filters – one with simple coating, one with regular coating and one with advanced MRC coating. The one without coating was getting quite sticky, while the one with advanced MRC coating was not sticking as much and the gel could be easily removed. Also, it is possible that the type of chemical that was used before (and there are so many) to wet clean the product (either by the service center or the manufacturer at the factory) can also affect the stickiness of the surface. So if your sensor is not very sticky, do not worry – it can still be cleaned effectively with the sensor gel stick. Just apply a little bit more pressure (not too much though) where the dust particles are and use the included sticky paper a little more to clean up.

          If the paper is dirty and it is transferring items back from the paper, please use a new one. While the paper can certainly be reused, if the dust particles are large or very fine, it might be best to move to a new piece of paper.

          Lastly, if you are not happy with the product, please send it back and I will issue a refund. It is the first product that we are selling here at PL and we want to make sure that every customer is taken care of and is happy with their purchase.

          • 11
            ) Michael Lakav

            Thanks Nasim, I’m following this page and I’m getting all your comments (Including the one to Marcelo which seems to be related to the experience I’m getting).

            I’m using the the gel stick on a Nikon D800 – and the only cleaning supply I used on my sensor since getting the camera (about a year ago) is the VisibleDust UltraMXD-Vswab 1.0x Sensor Cleaning Swabs combined with the Visible Dust Sensor Clean – all of which by the way I got following one of your How-to articles.

            So…
            1. It’s a Nikon D800 – not a canon
            2. I assure you I’m using the correct side of the paper
            3. I have tried several papers – In face I can even upload a video showing you that I have a dust spot on the gel stick which is visible to the eye and with a NEW paper it doesn’t come off.
            4. I assure you I followed the exact steps you posted on the video of how to use the sensor gel stick

            Is it possible I got a lemon ???
            How do we even replace the gel stick?

            I don’t think it’s worth the price of the stamp at this point…

            • Michael, in that case you should not have issues. I have used VisibleDust many times before this product myself and my D800E is still pretty sticky. Do you still have any of those UltraMXD swabs left? If there was oil on the sensor before and it was not fully cleaned, it would certainly affect the stickiness. I would do a single pass of wet cleaning, and immediately use the stick to pick up the rest of the stuff. Once you do that, you should be able to clean the sensor just with the sensor gel stick. Just need to make sure that the sensor does not have any other nasty stuff on it.

              Now in regards to the dust particle that’s on the gel – if the sticky paper does not remove it after several tries, it means that the dust particle itself is sticky. The owner of the company showed me two ways to deal with it. One way is to simply use a tweezer and remove the particle. Another way, is to simply take the dust stick to the bathroom, wash it with medical alcohol and let it air dry. He said that you could even wash it with plain water, but I don’t like that idea, as you never know what comes down the faucets. Then use the sticky paper before first use and you will be good to go!

              I doubt you have a lemon, but if you are not happy, I can either get it exchanged for a different one, or issue a full refund if you send yours back.

              Let me know either way :) So far I have not heard of any issues like this, so thank you for bringing this up – it will be good for others to read it.

            • 31
              ) Michael L

              Hi Nasim,

              How can I start the replacement process? I’d like to get a new sensor to try out

            • Michael, I will send you an email to start the replacement process.

  4. 7
    ) Marcelo Barrera

    I bought the Sensor Gel Stick last December and the past weekend I cleaned my two cameras. After following all your instructions I just noticed the Sensor Gel just move the dust from one side of the other, the paper do not have capability to catch the dust from the gel.

    But the worst was when I noticed some particles of gel on my sensor, I did a went cleaning to remove it.

    I gave up and just did a wet cleaning, this is the most expensive and useless cleaning system.

    • Marcelo, thank you for your feedback! The owner of the company is right here with me (he is visiting me to discuss the product and other wet cleaning solutions) and he explained to me in detail how to deal with your particular situation.

      First of all, you should clean the sensor gel stick before first use using the provided paper. There is a small possibility that rubber particles might be on the gel stick, so it is best to clean it first. However, if the rubber parts stay or get transferred to the sensor, then it is best to combine wet cleaning with the sensor gel stick. Once you remove the oil or other debris/residue from the sensor using a wet cleaning method, you can finish up the cleaning with the sensor gel stick, which will pick up everything (including streaks) left by the wet cleaning method. So please do give the sensor gel stick another try by finishing off with it after wet cleaning. Once the sensor is clean, you should be able to use the sensor gel stick repetitively afterwards without worrying about the above issues.

      Now when it comes to dust moving from one side to another. I am sorry, but let me first ask a stupid question – are you sure you are using the sticky part of the paper? (because some of our readers used the wrong side) If you are, then perhaps the particles that are getting picked up are not dust, or a combination of dust and oil or some other material left by the wet cleaning method? Sometimes it can happen, depending on how the sensor was cleaned before. The reason why I believe that it is not dust that is getting moved, is because the filter in front of the sensor (the one you clean) should never be sticky. If it is being transferred from one side to another, it means that whatever is being transferred has a “sticky” property. I hope you understand what I mean by this. If it is a dust particle, the non-sticky sensor filter should never attract it in another location.

      And lastly, if you are not happy with your purchase or if the product does not work for your needs, you can simply return it back to me and I will issue an exchange or a refund. By now we have shipped close to 1000 units (been shipping a lot this week) to over 800 customers and I have not seen any customers report such problems. I am not saying that it is impossible, it certainly is possible that what you are seeing is a real problem. However, I bet that if you give the product another try and use it in combination with the wet cleaning method initially, it will work very well for your future repetitive use. The product is not designed to be used once – the owner told me last night that Nikon (only Nikon Germany for now), Canon, Leica, Pentax and many other camera manufacturers use the sensor gel stick in their service centers. So the product is originally not meant for consumer use – it was designed to be used in service centers, several hundred times a day. He reassured me that the product should last 3 years even with rather heavy use, as Nikon apparently only buys once a year and they use the product at least 100 times per day for sensor cleaning.

      Once again, if you are not happy, please let me know and I will make sure that you are taken care of.

  5. 12
    ) Johny Wong

    Hi Nasim,

    I really want to buy sensor gel stick because I think it makes sensor cleaning easier & less scary.

    I live in Indonesia so I will use a service provider who will buy from you and send it to me. From their website, this provider has an office in the USA and they will take care any custom document. This is their website http://www.usa2indo.com/Site/Welcome.html. Is it possible to buy from you with this method ?

    If you have any question about their service, I will pass it to them.

    I have also sent an email to this provider about the possibility of buying your product.

    • Johny, if your postal service is reliable, I can get the stick shipped out to you via regular mail. DHL/FedEx/UPS are too expensive for delivery internationally…

      • 19
        ) Johny Wong

        Unfortunately, my postal service & custom isn’t reliable. So, It’s too risky to send goods via regular mail.

        Btw, my service provider has answered me. If I buy 2 sticks, each will cost me around $70 :(
        I think I’ll try to find cheaper option before ordering this useful stick.

        • Johny, that’s pretty expensive! For that much, I could probably send it via UPS and have guaranteed delivery. Let me know what you want to do and I can find out what the cost is through a different courier.

          • 27
            ) Johny Wong

            Nasim,

            What is the weight of sensor gel stick ?

            I guess you won’t be checking this article forever. So, if I have any further question, where can I submit it ?

            Thank you for your reply

            • Johny, it is about 4 ounces (115g) for 1 stick and 6 ounces (170g) for 2. If you have further questions, you can contact me via the “Contact Us” page.

  6. 18
    ) Samuel

    Canon DSLRs have self-cleaning sensors. Will the Sensor Gel Stick give a better clean than the built-in cleaner?

    • Samuel, that built-in cleaner does not do much – it only shakes off particles that are not attracted to the sensor. Most dust stays on the sensor, even after you run the self cleaner several times.

  7. Hi Nasim, I just wanted to let you know that we are very happy with the Gel Stick and have had great results with it. I have over 7,500 shots on my new D610 and do a lot of lens changing out in the field. Whenever I start seeing spots showing up (usually in the sky) it only takes a few minutes and it is good to go again. I’m still using the same sheet of sticky paper and it seems to be doing the job so far. Thanks for making this product available to all of your readers.

    • Mark, thank you so much for your feedback! Would love it if you could leave a review in the “Review” page of the stick. Please send my warmest regards to Emily!

      • Nasim, I clicked on the button that says reviews and I don’t see anything listed for the gel stick.

  8. 30
    ) Jay

    Nasim – sensor gel stick is awesome. Just got my second. I have used to to successfully perform 6 camera cleanings in half the time it used to take me to do just 1. As some one with nerve damage in my hands from frost bite & rock climbing, I can say this makes the process a lot easier/simpler. Thanks for offering this product

  9. 33
    ) Mark

    Hello Nasim,
    Thank you for sending the Sensor Gel Stick to Australia, I received it today and have just finished cleaning my D4 and D800 it worked brilliantly. I will have a go with the D600 soon I’m just testing it as Nikon has replaced the shutter last month and it is looking promising have not seen any more dust as yet after 500 shots.

    I will place an order now for a second Gel Stick, Mate this really blew me away how well it worked. Also how do I order more cleaning paper?

    Kind Regards
    Mark

  10. 34
    ) Vince

    I have to say this Gel Stick makes wonders. I have a D600 which was filthy. 5 min cleaning process and its better than new. I don’t think I will clean the sensor before every job, since I generally shoot at f4 and below, but probably twice a year. I really happy to get this product. With the first sensor cleaning I have already get back the investment.

    Regards, Vince

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