Nikon D4 Firmware Update Tip

The process to update the firmware on the D4 is straightforward, but if you are unfamiliar with it, Nikon has a PDF document on their website to assist you. However, it fails to mention a critical piece of information that may affect you. If you have been shooting tethered to a computer, you must turn off the the Network connection. Otherwise, the camera will not recognize the update file on the CF card or the XQD card and you will not be able to finish the install. If you have not enabled a network connection or you have already turned it off, you should not have a problem.

When you go to install the update, you should see the following window with “Update” as an option:

Nikon D4 Menu - Firmware Update

If “Update” is not a viable option to select, you will see something like the following (ignore the red box):

Nikon D4 Menu - No Update

In this case, you may need to turn off the Network connection as follows:
Menu -> Setup Menu -> Network -> Network Connection -> OFF

Nikon D4 Menu - Setup Network
Nikon D4 Menu - Network Connection

Once you do this, you should be able to apply the firmware update. Again, most people will have no problems with the firmware update process, however, if you hit a snag, double check to make sure your Network connection is set to “OFF” and try again.

***UPDATE*** Nikon USA has since updated their website on the download page to include warnings of this issue. However, their help pdf document still does not mention it.

Comments

  1. 1
    ) Don
    May 30, 2012 at 5:21 pm

    Not sure what site you’re talking about but the European sites Nikon makes it known twice to turn off the network connections.

    • May 30, 2012 at 5:36 pm

      Don, I only checked the Nikon USA site. Interesting, last night when this was written, it was not on the USA site, but it now is and is in fact in red all caps “Important” In fact, you are correct, it is in their USA site in two places now.

      • May 30, 2012 at 5:41 pm

        In fact, I just checked the site again, to figure out if I had missed something and it now shows this:

        D4 firmware A: 1.01 / B:1.01
        Answer ID 17815 | Published 05/25/2012 06:02 PM | Updated 05/30/2012 11:40 AM

        Notice it said updated 5/30/2012 11:40 AM.

        Nikon USA must have updated their site since I wrote the post (which was late last night) but before I published the post.

        Thanks for the heads up.

        • 4
          ) Don
          May 30, 2012 at 5:59 pm

          I got the heads-up from Nikon Finland (where I currently live). They said to make sure the network connections is disabled or the upgrade won’t work. Anyway, it was flawless and seems to work as advertised. Nikon is simply kicking but with this camera. I love my D4.

  2. 5
    ) Luke
    May 30, 2012 at 8:42 pm

    finally got my D4 firmware updated this morning…

  3. 6
    ) Peter
    May 31, 2012 at 12:13 am

    Hi Don,
    Having updated the firmware on my D4 I am still having problems with the camera becoming erratic in playback mode ultimatly shutting down. The problem seems to go away if I deselect RGB and Highlights in the shooting menu. I would be interested to know if this is just my camera or part of a wider issue. I really do not want to have to return it to Nikon and have to wait for a replacement this problem withstanding it is a great piece of kit.

    • 7
      ) Tom Redd
      May 31, 2012 at 7:31 am

      Peter, I haven’t experienced what you describe with my D4, but I will keep an eye out for it and if it occurs, I will report back. You say “ultimately shutting down” by that do you mean locks up as has been described, or shuts down, meaning it turns off?

      Good luck and sorry to hear about your struggle.

  4. 8
    ) April
    May 31, 2012 at 8:27 am

    Thank you so much for the tip about disabling the Network on the d4 – I was stumped on this one! Disabling the network worked like a charm. Cheers!

    • May 31, 2012 at 8:40 am

      April, you are quite welcome. I struggled for a while as well and so I posted this. It looks like the European Nikon sites had a warning about it, but Nikon USA did not at first, but has since updated it. Enjoy the camera.

  5. June 8, 2012 at 11:35 pm

    I cannot update my D4 or my D800. I get an orange exclamation point and it won’t update. Nikon said I have to send both cameras back to them??? Anybody else have this problem? I also cannot format the CF XQD or SD cards from the menus. It will only allow me to format with the quick step 2 red buttons?

    • 15
      ) Dean
      April 2, 2013 at 9:45 pm

      I get the same issue with my d800! Any help would be great?

      • April 2, 2013 at 9:54 pm

        I don’t have an answer for the Orange Exclamation point as I haven’t experienced it, sorry. I would double check that the card is formatted and that you take the downloaded file (not the folder) to the card’s root – not into another folder. If you follow the steps, I would expect it to work . Just make sure the network connection setting is off as described above. Good luck! Maybe, Greg can shed some light on it.

  6. July 4, 2012 at 8:34 pm

    Thanks for the tip! I missed this piece of info on the site as I was looking at the PDF that as you indicated was NOT updated.

    Saved me some frustation!

    • 12
      ) Tom Redd
      July 4, 2012 at 10:29 pm

      Glad to help Terry!

  7. 13
    ) Don
    July 4, 2012 at 10:32 pm

    There is a new D4 upgrade out as of 4 July 2012… Happy Belated 4th…

    • July 4, 2012 at 10:47 pm

      Thanks Don, we will post this info. Happy 4th.

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